The cost of lost equipment

Pooled equipment is hired, not owned

You pay a daily hire charge per unit for every day it's on your account, including units effectively lost or gone without paperwork.

Keeping your equipment management simple & your account in check

That daily charge never stops until the unit is returned, reconciled or paid out at the pooler's lost-equipment rate.

How lost equipment costs you twice

Step one

You pay once, daily

Every unaccounted unit keeps accruing its daily hire charge, month after month, whether or not you still have it.

Step two

Then you pay again

Miss the paperwork and you eventually pay the pooler's compensation for the unit itself, on top of every day of hire already charged.

The way out

Paperwork is the way out

A correctly documented transfer moves the charge to where the equipment actually went. That's why documentation is the product.

Worked example

One account, one year

Take an account where 60 timber pallets and 15 plastic pallets can't be accounted for. At illustrative mid-range rates, this is what they cost in hire alone.

UnaccountedDaily ratePer day1 year
60 timber pallets$0.14$8.40~$3,066
15 plastic pallets$0.95$14.25~$5,201
Total$22.65~$8,267

And it doesn't stop at a year. Hire follows the paperwork, not the pallets: it keeps billing until each unit leaves your account, so a transfer that went wrong two years ago can still be costing you today. If the equipment is never found, the pooler's compensation charge for each unit comes on top, because paying compensation doesn't refund the hire already charged.

One unit, one daily rate: watch it compound

These are illustrative daily hire rates. Actual rates vary by account, equipment class and provider (CHEP/Loscam).

Timber pallet

Shown per unit, at three illustrative daily rates. These are hire expenses for a single unit.

Daily rate30 days90 days1 year
$0.06$1.80$5.40~$22
$0.14$4.20$12.60~$51
$0.22$6.60$19.80~$80

Plastic pallet

Shown per unit, at three illustrative daily rates. These are hire expenses for a single unit.

Daily rate30 days90 days1 year
$0.75$22.50$67.50~$274
$0.95$28.50$85.50~$347
$1.15$34.50$103.50~$420

Produce crate

Shown per unit, at illustrative daily rates. These are hire expenses for a single unit.

Daily rate30 days90 days1 year
$0.045$1.35$4.05~$16
$0.069$2.07$6.21~$25

Bin

Plastic, wave and foldable bins, shown per unit at illustrative daily rates. These are hire expenses for a single unit.

Daily rate30 days90 days1 year
$1.20$36.00$108.00~$438
$1.30$39.00$117.00~$475
$2.25$67.50$202.50~$821
$2.70$81.00$243.00~$986

IBC / bulk container

Pallecon and container units, shown per unit at illustrative daily rates. These are hire expenses for a single unit.

Daily rate30 days90 days1 year
$4.30$129.00$387.00~$1,570
$4.95$148.50$445.50~$1,807
$6.25$187.50$562.50~$2,281
$7.10$213.00$639.00~$2,592

Where the money leaks

Five ways you pay for equipment you don't have

01

Rejected transfers, never reinstated

You send the equipment, but the receiver rejects the transfer, often because no pallet docket travelled with the load. The pallets are with them; the hire stays with you.

02

Transfers on that nobody checks

A supplier or carrier transfers equipment onto your account: the wrong type, the wrong quantity, or the same pallets twice when the supplier and the carrier both transfer them. Unchecked, you pay hire on equipment you never received.

03

Corrections nobody verifies

A transfer off is corrected to another equipment type, or reversed in full, and nobody checks the change was valid. The equipment lands back on your account on paper.

04

Equipment that leaves without paperwork

Loads go out without a docket, exchanges are never squared up, and damaged pallets are set aside and forgotten. With no record of where they went, they stay on your bill.

05

Windows that close

Corrections and rejections have to be lodged within the pooler's window. Once it closes, CHEP or Loscam needs the trading partner's written authority to act, and the partner doesn't have to give it.

See how we close each one

Your numbers

Calculate your own exposure

Pick an equipment type, then enter your actual rate, how many units are unaccounted for, and for how long.

Equipment type
Pre-filled with an illustrative mid-range rate. Replace it with your own.

Hire cost over the period

$5,110

100 units × $0.14 × 365 days

Hire keeps accruing on every lost unit until it's returned, reconciled or paid out at the pooler's compensation rate.

Twelve years in the field Every class of pooled equipment Web app included, no subscription Australia-wide

Stop the bleed. Talk to us about your accounts.

Start with a free check of your last three months of CHEP or Loscam invoices. We'll flag suspected duplicate dockets, plus any rejections and corrections worth challenging.

Get your free check

No obligation. You keep the findings either way.