Rejection & unverified-transaction investigation
We investigate rejected and unverified transactions on your accounts and work to resolve them, closing the gaps that quietly become lost equipment.
How we help
A specialist equipment-control service
We combine hands-on expertise with purpose-built tracking to keep your pooled equipment accounted for, documented, and under control.
Flagship service
Monthly reconciliation
Each month we reconcile your on-hire balance against a physical, on-site count of your equipment, so your records reflect what's actually on the ground, not just what the system reports.
Equipment recovery
We investigate equipment that has been historically lost and work to recover it from the trading partner.
Equipment-control policy
We help your team establish a clear equipment-control policy for dealings with trading partners, aligned with industry best practice.
Documentation & dispute readiness
We show your staff why correctly completed, signed documentation is the most powerful tool for resolving disputes, and how to get it right the first time.
Proof-of-delivery discipline
We instruct your staff and carriers on correct proof-of-delivery procedure. Without the right POD, a delivery can't be proven, and unproven deliveries are exactly where equipment goes missing.
The tool behind the service
The web app comes with the service
Every client gets the Pallets Simplified web app as a complimentary part of the service. No monthly or annual subscription.
- Create pallet movement dockets for CHEP, Loscam and non-branded equipment.
- Track IOU (off-pooler) equipment and export a clear, print-ready PDF report, so you always know exactly where you stand.
- A real-time ticket portal where you, Pallets Simplified and your trading partners collaborate to resolve disputed or unverified transactions promptly.
- See exactly what's on hire, per account and per equipment type, never a single blended figure.
- Every movement and proof of delivery kept on record, exportable as an evidence pack when a dispute arises.
